The following ordering information is for orders within the U.S. and Canada and those overseas using APO or FPO addresses.

How to Order Online
How to Order by Mail
How to Order by Phone
How to Place a Purchase Order
Bulk Orders and Special Sales
Shipping Rates
Shipping Times
Sales Tax & Tax-Exempt Orders
Returns

For orders outside the U.S. and Canada, please visit our Ordering Outside the U.S. and Canada page.

To order a Guilford Periodical, please visit our Periodical Ordering Information page.

All prices on this website are in U.S. dollars.

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To Order Online:

You may order securely online through our shopping cart. Your order will be handled on our secure server and your personal data will be encrypted. Please do not hesitate to contact us with questions about the shopping cart. Or, take a look at our privacy policy.

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To Order by Mail:

Fill out and print the Guilford order form and then mail it to:

Guilford Press
370 Seventh Avenue
Suite 1200
New York, NY 10001-1020

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To Order by Phone:

Call our Order Department at: (800) 365-7006
Mon. - Fri., 9am - 5pm, ET
(Closed on U.S. holidays)

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To Place a Purchase Order:

At this time, all purchase orders must be made by phone or email. Please contact our Order Department at: (800) 365-7006 or orders@guilford.com.
Mon. - Fri., 9am - 5pm, ET
(Closed on U.S. holidays)

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Bulk Orders and Special Sales:

Call 800-365-7006 or email info@guilford.com to place your bulk or special order.

• We're human: a real Customer Service or Sales staff member can promptly answer your questions.
• We’re knowledgeable: we can suggest the best resources for your event, training, workshop, district, region, clinic, etc.
• We’re flexible: print and e-book formats, proforma invoices, special shipping—we can tailor your order to meet your needs. We can ship to multiple locations if needed (restrictions may apply).
• We’re understanding: if you get caught short, we can extend comparable terms to a top-up order.

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Shipping Rates:

United States:

Regular Shipping:

USPS Media Mail: $5.00 for the first item, $2.50 for each additional item

Premium Shipping:

USPS Priority Mail: $10.00 for the first item, $4.00 for each additional item

Rush Shipping:

USPS Next Day Express: $35.00 first, $5.00 each additional
UPS Next Day Red: Rate variable; please call for a quote
UPS Second Day: $24.00 first, $4.00 each additional
(AK, HI, PR add additional $10.00 per rush order)

Canada:

Regular Shipping:

Canpar: $10.00 flat charge per order

Rush Shipping:

Federal Express Next Day: Rate variable; please contact customer service by phone at (800) 365-7006 for a quote

International Shipping:

Airmail: $12.00 per item

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Shipping Times:

United States:

Regular Shipping

USPS Media Mail: 3 to 12 business days from receipt of order (AK and HI, 14 - 16 business days)

Premium Shipping:

USPS Priority Mail: 2 to 6 business days from receipt of order

Rush Shipping:

Rush orders are processed Monday through Friday (except national holidays). We must receive your order by 12:00 (noon) Eastern Time in order to process your order that same business day. Orders received after 12:00 will be shipped the following business day.

USPS Next Day Express: Delivery by noon the next day
UPS Next Day Red: Delivery by 10:30am the next day
UPS Second Day: 2 days

Canada:

Regular Shipping:

Canpar: 7-14 business days

Rush Shipping:

Rush shipping to Canada is not available for online orders. If you'd like to expedite your Canadian order, please contact customer service by phone at (800) 365-7006 to obtain a shipping rate and to place your order.

Rush orders are processed Monday through Friday (except national holidays). We must receive your order by 12:00 (noon) Eastern Time in order to process your order that same business day. Orders received after 12:00 will be shipped the following business day.

Delivery time varies based on when the order is placed, the weight/value, and whether the address is urban, rural or remote. Generally, delivery time runs from between two and six days depending on these factors.

International Shipping:

Airmail: 1-3 weeks, depending on country. Call (212)-431-9800 or email for a more specific estimate.

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Sales Tax & Tax-Exempt Orders:

Guilford charges sales tax in the following countries or states:

Canada: GST 5%
CA: variable according to locality
IN: 7%
MA: 6.25%
MD: 6%
NC: variable according to locality
NJ: 6.625%
NY: variable according to locality
WI: variable according to locality
PA: 6%

To place a tax-exempt order:

At this time, all tax-exempt orders must be made by phone or email. Please contact our Order Department at: (800) 365-7006 or orders@guilford.com.
Mon. - Fri., 9am - 5pm, ET
(Closed on U.S. holidays)

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Returns:

You may return Guilford books (undamaged) within 30 days of receipt for a full refund. DVDs are not returnable except by institutions ordering on preview (see below). Returns must include the original invoice or packing slip detailing the reason for return and must be shipped via a trackable shipment method, such as UPS. Send returns to:

Guilford Publications Returns
c/o Maple Logistics Solutions
60 Grumbacher Road
I-83 Industrial Park
York, PA 17406

Please send Canadian returns to:

Guilford Publications Returns
c/o Georgetown Terminal Warehouse
34 Armstrong Avenue
Georgetown, ON L7G 4R9

Permission to return is not required.

e-Books - We are unable to accept returns or offer refunds on completed, downloaded e-book purchases. If you have concerns about your purchase, please contact ebooks@guilford.com.

Resellers - see our return policy for resellers.