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Create flyerAssessing Organizational Communication
Strategic Communication Audits
Cal W. Downs and Allyson D. Adrian
A Paperback Originale-bookprint + e-book
A Paperback Original
orderMay 26, 2004
ISBN 9781593850104
Price: $59.00292 Pages
Size: 7" x 10"
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1. Communication Audits as Organizational Development
2. Initiating and Planning an Assessment
3. Conducting Team Audits, David Cook, James Patterson, and Cal W. Downs
4. Choosing Focal Areas to Assess
5. The Interview: The Most Basic Assessment Technology
6. Diagnosis through Questionnaires
7. The International Communication Association Survey
8. Downs-Hazen Communication Satisfaction Questionnaire, Phillip G. Clampitt
and Cal W. Downs
9. Critical Communication Experience Survey
10. ECCO Analysis
11. Diagnosing Communication Networks,
D. Thomas Porter and Allyson D. Adrian
12. Focus Group Interviews
13. Final Analysis and Interpretation
14. The Final Report
