Interviewing Clients across Cultures

2. Preparing for the Interview

3. Biases and Boundary Issues

4. Setting the Right Tone: Building Rapport and Conveying Respect

5. Beyond Words: Nonverbal Communication in Interviews

6. Language Competence: Building Bridges with People Who Have a Different Native Language

7. The Interpreted Interview

8. Understanding and Addressing Reluctance to Divulge Information

9. Interviewing Culturally Diverse Children and Adolescents

10. Interview Reports and Documents

11. Authority and Trust Issues for Specific Professions

12. Common Dilemmas and Misunderstandings in Cross-Cultural Interviews

Afterword: Your Self as a Resource