“Case Studies in Organizational Communication 2 is a superb volume with a wealth of resources for organizational communication classes. The volume contains 22 original and provocative cases with lists of key terms, definitions, discussion questions, and references for each case. The cases cover a wide-array of topics including exemplars of passionate leadership, leadership showdowns, worker cooperatives, job stressors, discursive power and concertive control, emergent networks, negotiation of intercultural buyouts, overt and covert conflicts, group decision support systems, design of information management systems, self-managed work teams, and sexual harassment. The stellar cast of case scholars provide well-written, insightful scenarios of contemporary work life as viewed from a communicative lens. Their detailed descriptions of scenes, plots, and dialogue form narrative texts that will enhance the analytical skills of students and provide them with significant and memorable tales of communication practices in organizational life. This text is an essential tool for organizational communication students, teachers, and scholars!”

—Linda Putnam, PhD, Professor and Head, Department of Speech Communication, Texas A&M University.


“This is not an ordinary collection of organizational case studies. These cases are rich in detail and dialogue, offering a depth of contextual information that makes them ideal for teaching organizational behavior, industrial psychology, communication, or organizational sociology. The range of institutions represented in the collection—from the Mondragon collective, to human service agencies and high technology corporations—guarantees appeal and relevance to a wide range of audiences.”

—Joanne Martin, PhD, Merrill Professor of Organizational Behavior, Graduate School of Business, Stanford University; by Courtesy, Professor of Sociology, School of Humanities and Sciences, Stanford University


“At long last, a yawning gap in our literature is being filled....These cases are consistently fascinating and always provocative. By exhibiting the enormous complexity of human communication events in the organizational setting, they invite the reader to abandon simplistic notions and to engage in some mind-bending analysis. Now that this book is available, I can hardly conceive of offering a basic course in which it is not required reading.”

—W. Charles Redding, PhD, Purdue University